Monthly Archives: August 2010

Why the financial services industry wants a base rate change…

Yesterday’s Money Mail article on savings rates cuts made me think about how many in the marketing departments of banks and building societies must be longing for a Bank of England Base Rate change. Why?  Because rate changes it make it easier to reprice their new and existing product ranges to gain margin “unobtrusively”. The […]

Investment fund statements: how hard can it be to make them clear?

Today I got my six-monthly statement from F&C Investment Trust in the post. I mention this because, almost alone amongst the various statements I get from investment managers, F&C’s is easy to read. What F&C does, which few others do, is tell you both the value of your fund / units / shares now, at […]

How Lloyds TSB says one thing and does another (or why we need more competition in UK retail banking)

Flicking, as you do, through the Lloyds Banking Group interim results announcement that it issued earlier this month I was struck by the difference between what it says it is doing for customers and what it actually does.  Let’s be clear – I am not trying to bank bash here, merely using Lloyds as an […]

Brand new savings customers only please

Is it any wonder that we’ve fallen out of love with saving – when banks and building societies are still abusing their existing savings customers to give a better deal to new customers. Why do providers treat their customers so shabbily? It happened to me, despite the fact that I work in financial services and […]