Category Archives: Mortgages

I’ll be amazed if you read this!

It’s annoying isn’t it: half way through signing up to some online payment provider, or a music download service, you have to click “I agree”. And of course we always agree and we haven’t actually read what we are agreeing too. In fact at Think Money we recently did some research* into just this topic. […]

First direct’s CEO Matt Colebrook talks social media with themoneymuse

When we first sat down to talk about creating a new direct bank we had a blank piece of paper in front of us. In the middle of it, we wrote the word “customer” and drew a circle round it – that was the first document first direct ever produced. Why start an article on […]

Why the financial services industry wants a base rate change…

Yesterday’s Money Mail article on savings rates cuts made me think about how many in the marketing departments of banks and building societies must be longing for a Bank of England Base Rate change. Why?  Because rate changes it make it easier to reprice their new and existing product ranges to gain margin “unobtrusively”. The […]