Tag Archives: Lloyds Banking Group

Relationship banking?

 Last week Lord Turner, chairman of the FSA, made some comments about free banking being bad for customers, which have been widely reported in the media. His argument was that free banking is a loss leader so bank are compelled to try and cross sell other products. In fact the strategy of retail banks doesn’t […]

How Lloyds TSB says one thing and does another (or why we need more competition in UK retail banking)

Flicking, as you do, through the Lloyds Banking Group interim results announcement that it issued earlier this month I was struck by the difference between what it says it is doing for customers and what it actually does.  Let’s be clear – I am not trying to bank bash here, merely using Lloyds as an […]