Tag Archives: Office of Fair Trading

How to solve the problem of free banking?

 RBS recently created a storm by announcing that it would be restricting its basic bank account customers to using only its own ATMs. As well as acres of negative media coverage, and questions from the Treasury Select Committee it has also generated an online campaign against the move, complete with a petition (although at the […]

How Lloyds TSB says one thing and does another (or why we need more competition in UK retail banking)

Flicking, as you do, through the Lloyds Banking Group interim results announcement that it issued earlier this month I was struck by the difference between what it says it is doing for customers and what it actually does.  Let’s be clear – I am not trying to bank bash here, merely using Lloyds as an […]