Tag Archives: Virgin

How Lloyds TSB says one thing and does another (or why we need more competition in UK retail banking)

Flicking, as you do, through the Lloyds Banking Group interim results announcement that it issued earlier this month I was struck by the difference between what it says it is doing for customers and what it actually does.  Let’s be clear – I am not trying to bank bash here, merely using Lloyds as an […]

Brand new savings customers only please

Is it any wonder that we’ve fallen out of love with saving – when banks and building societies are still abusing their existing savings customers to give a better deal to new customers. Why do providers treat their customers so shabbily? It happened to me, despite the fact that I work in financial services and […]